Official 3.0L Settlement Information Website

Volkswagen/ Audi/ Porsche 3.0-Litre Diesel Emissions Settlement Program in Canada

Learn more about the 3.0L Settlement in Canada for certain owned and leased Volkswagen, Audi and Porsche diesel vehicles.

The deadline to submit a complete and valid claim for benefits under the Canadian 3.0L Settlement Agreement has now passed. The Claims Submission Deadline was May 31, 2019. No new claims for benefits will be accepted. If your claim was deemed ineligible or rejected because it was not complete by the Claims Submission Deadline, and you believe that decision was made in error, you must notify the Claims Administrator in writing by no later than June 15, 2019 of your intent to dispute the decision. Your dispute must include the following information: (a) your name, address, telephone number, VIN of the affected vehicle and Claim Reference Number, and (b) a statement explaining why you believe the ineligibility determination was in error and any documents you wish to rely on.

If you submitted a complete and valid claim on or before the May 31, 2019 deadline, but have not yet obtained your selected benefit, you have until August 31, 2019 to obtain it.

You must complete the Buyback, Buyback With Trade-In, Early Lease Termination, Surrender for Inoperability, Reduced Emissions Modification, or Emissions Compliant Repair by that date. We strongly encourage you to submit your signed offer letter to the Claims Administrator for review no later than July 1, 2019, or earlier if possible. Submitting your signed offer letter and release after July 1, 2019 increases the risk that these documents will not be reviewed and approved in time for you to schedule and complete a Buyback, Buyback With Trade-In, Early Lease Termination, Surrender for Inoperability, Reduced Emissions Modification, or Emissions Compliant Repair prior to the end of the Settlement Program on August 31, 2019.

The deadline to book an appointment to complete a Buyback, Buyback With Trade-In, Early Lease Termination or Surrender for Inoperability is August 1, 2019. However, we strongly encourage you to book your appointment by July 5, 2019, to ensure that you can find appointment availability at your preferred dealership in August.

For more information, please click here.

Important Claim Deadlines

The 3.0L Settlement Program ends on August 31, 2019. Please read the following to understand important deadlines associated with participation in the 3.0-Litre Diesel Emissions Settlement Program and receipt of benefits. For more information, please click here.

May 31, 2019 – Claims Submission Deadline: Deadline to complete a valid claim, including submitting required documents. You must submit your claim, including all required documents, online via the Online Claims Portal or through mail using the Paper Claim Form by May 31, 2019. To avoid having your claim considered ineligible, all requested information and documentation must be completed by May 31, 2019. To ensure that you have time to correct any document deficiencies, you should submit your documents by April 30, 2019, or earlier if possible.

August 31, 2019 – Claims Period Deadline: Deadline to complete a Buyback, Buyback With Trade-In, Early Lease Termination, Surrender for Inoperability, Reduced Emissions Modification, or Emissions Compliant Repair. The 3.0-Litre Settlement Program will end on August 31, 2019, and you must have obtained your selected benefit by that date. We strongly encourage you to submit your signed offer letter to the Claims Administrator for review no later than July 1, 2019, or earlier if possible. Submitting your signed offer letter and release after July 1, 2019 increases the risk that these documents will not be reviewed and approved in time for you to schedule and complete a Buyback, Buyback With Trade-In, Early Lease Termination, Surrender for Inoperability, Reduced Emissions Modification, or Emissions Compliant Repair prior to the end of the Settlement Program on August 31, 2019.

Update: Reduced Emissions Modification Available for Generation 1.1 Vehicles

An emissions modification has been approved for model year 2009 – 2010 Volkswagen Touareg and Audi Q7 3.0-litre TDI vehicles. This Reduced Emissions Modification will bring the vehicles into compliance with U.S. EPA-approved emissions limits. The emissions modification can now be received free of charge from an authorized Volkswagen/Audi dealer in Canada, together with an extended emissions warranty. However, proceeding with the recall for this emissions modification will eliminate any rights that you may have to choose a Buyback, Trade-In or Early Lease Termination under the 3.0L Settlement. Please visit the “Check my Eligibility” section of this website to learn more about the other options that may be available to you. The emissions modification will take approximately two hours to complete. If you come in for the modification, Volkswagen/Audi will provide you with a loaner vehicle at zero cost to you. More information on this modification available in the Class Update available here.

About


A Settlement has been reached in Canada with current and certain former owners and lessees of 3.0L Volkswagen, Audi and Porsche diesel vehicles. This 3.0L Settlement was reached by Volkswagen following negotiations with class action lawyers for these owners and lessees, and in consultation with the Commissioner of Competition in Canada. The Courts have approved the 3.0L Settlement and the settlement claims program to distribute settlement benefits commenced on May 8, 2018.

Through the 3.0L Settlement, Volkswagen has agreed to offer the following benefits to eligible owners and lessees of approximately 20,000 affected 3.0L diesel vehicles:

  • Cash payments for owners and lessees in possession of the newer affected vehicles (model years 2013-2016) who receive the recall for an emissions repair, which will bring their vehicle into full compliance with originally certified emissions standards.
  • Cash payments for owners and lessees in possession of the older affected vehicles (model years 2009-2012), as well as additional options that include Buyback, Trade-In, Early Lease Termination or, if approved by the U.S. EPA and available by recall in Canada, a modification to reduce emissions.
  • Cash payments for certain owners and lessees who no longer own or lease an affected 3.0L diesel vehicle.

The Courts will approve amounts for legal fees and expenses to the class action lawyers at a later date. Those amounts were not discussed or negotiated by the parties at any time before the terms of the 3.0L Settlement were established. These amounts will be paid separately and will not reduce the 3.0L Settlement benefits available to eligible owners and lessees.

NOTE: OWNERS WHO SOLD OR SELL THEIR VEHICLE ON OR AFTER January 17, 2018 ARE NOT ELIGIBLE FOR BENEFITS

Only Eligible Vehicles are included in the 3.0L Settlement.

There are two different types (called “Generations”) of affected 3.0L diesel vehicles. Eligible Vehicles are divided into Generation One (model years 2009-2012) and Generation Two (model years 2013-2016) vehicles. The benefits available under the 3.0L Settlement depend upon whether an Eligible Vehicle is a Generation One or Generation Two vehicle.

If your vehicle meets the following criteria, it may be considered an Eligible Vehicle:

  • It must be one of the following affected 3.0L Volkswagen, Audi or Porsche diesel vehicles:
GENERATION ONE   GENERATION TWO
Diesel Model Model Years   Diesel Model Model Years
VW Touareg 2009-2012   VW Touareg 2013-2016
Audi Q7 2009-2012   Audi Q5 2014-2016
      Audi Q7 2013-2015
      Audi A6 2014-2016
      Audi A7 2014-2016
      Audi A8, A8L 2014-2016
      Porsche Cayenne 2013-2016
  • It must have been originally (a) sold in Canada or (b) leased in Canada from VW Credit Canada, Inc. (also known as Volkswagen Finance and Audi Finance) or Porsche Financial Services Canada, Inc.; and
  • It must have been registered in Canada at any point between November 2, 2015 and January 17, 2018, or registered in the U.S. during the entire period from November 2, 2015 through January 17, 2018.

You can enter your Vehicle Identification Number, also known as a VIN, in the Vehicle Look-Up section of this website to determine if your vehicle is included in the 3.0L Settlement. Additional eligibility requirements apply in order for you to participate in the 3.0L Settlement.

3.0L Settlement Benefits for Generation One vehicles

Generation One vehicles cannot practically be brought into compliance with the emissions standards to which they were originally certified. If approved by the U.S. EPA, a modification will become available by recall in Canada to reduce the emissions of Generation One vehicles (called the “Reduced Emissions Modification”).

Under the 3.0L Settlement, eligible owners and lessees of Generation One vehicles may claim:

  • Buyback + Cash –OR– Trade-In toward the purchase of a new Volkswagen or Audi, or any used Volkswagen Group brand vehicle, from a Volkswagen or Audi dealership in Canada + Cash –OR– Reduced Emissions Modification with Extended Emissions Warranty + Cash if you owned your vehicle on November 2, 2015 and continue to be the owner.
  • Reduced Emissions Modification with Extended Emissions Warranty + Cash if you purchased your vehicle after November 2, 2015 and continue to be the owner.
  • Early Lease Termination + Cash –OR– Reduced Emissions Modification with Extended Emissions Warranty + Cash if you held a lease on your vehicle on November 2, 2015 and continue to be in your lease
  • Cash if you owned your vehicle on November 2, 2015 and no longer own it, provided that you sold before January 17, 2018.
  • Cash if you leased your vehicle on November 2, 2015 and no longer lease it.

3.0L Settlement Benefits for Generation Two vehicles

A repair has been approved by the U.S. EPA to bring all Generation Two vehicles into compliance with the emissions standards to which they were originally certified (called the “Emissions Compliant Repair”). The Emissions Compliant Repair has been made available by recall in Canada.

Under the 3.0L Settlement, eligible owners and lessees of Generation Two vehicles may claim:

  • Emissions Compliant Repair with Extended Emissions Warranty + Cash if you continue to own or lease your vehicle.
  • Cash if you owned your vehicle on November 2, 2015 and no longer own it, provided that you sold before January 17, 2018.
  • Cash if you leased your vehicle on November 2, 2015 and no longer lease it.

Cash payments will be available to eligible owners and lessees in possession of their Generation Two vehicle who receive the recall for the Emissions Compliant Repair. The recalls for the Emissions Compliant Repair for each Generation Two vehicle have launched in Canada.

If you are an owner or lessee in possession of your Generation Two vehicle, you may receive the Emissions Compliant Repair for your vehicle before submitting a claim, without losing any right to a cash payment under the 3.0L Settlement.

The recall for the Emissions Compliant Repair can be obtained at authorized dealerships located in Canada except that, if your vehicle is registered in the U.S., you can receive the recall at an authorized dealership located in the U.S.

More information is available in the Emissions Compliant Repair section of this website.

Videos and How-To



Overview For Making A Claim


Approved Emissions Modifications

Timeline

January 12 2018

Courts grant Pre-Approval Orders certifying/authorizing class actions, approving notice and setting dates and procedures for 3.0L Settlement approval court hearings

January 17 2018

Official publication date for the court-approved notices summarizing the 3.0L Settlement and start date for sending the court-approved notices to potential Settlement Class Members

March 19 2018

Opt-Out and Objection Deadlines

April 3 2018

3.0L Settlement approval court hearing (Québec)

April 5 2018

3.0L Settlement approval court hearing (Ontario)

May 8 2018

3.0L Settlement Claims Program begins

May 31 2019

Claims Submission Deadline

August 31 2019

Claims Period Deadline